Terms and Conditions

Terms and Conditions EZClub — The Complete Platform User Guide

Please read these Terms and Conditions carefully before using ezclub's services. By registering or using our platform, you agree to be bound by all terms stated herein.

Last Updated: 1 January 2026 Bahasa Melayu Version: 3.0

Key Things You Need to Know

A summary of the six most important aspects of ezclub's Terms and Conditions

Member Eligibility

Only individuals aged 18 and above are permitted to register and play at EZClub. Only one account is allowed per individual — multiple accounts are a serious violation of our terms.

Deposits & Withdrawals

All deposits are processed instantly. Withdrawals are processed within 24 business hours. ezclub does not charge any hidden fees for standard transactions that meet the minimum requirements.

Bonus Terms

All bonuses are subject to clearly stated wagering requirements. Bonuses are non-transferable, and ezclub reserves the right to void any bonus if its conditions are breached.

Account Security

You are responsible for keeping your account password confidential. EZClub will never request your password through any channel. Report immediately if you suspect unauthorised access to your account.

Game Rules

All game outcomes are final. ezclub uses a certified RNG system that cannot be manipulated. Any attempt to cheat or exploit the system will result in account suspension.

Responsible Gaming

EZClub is committed to responsible gaming. Players may set deposit limits, loss limits, and game break periods at any time through their account settings.

Last updated: 1 January 2026
Important Note: This document constitutes a legally binding agreement between you (the user) and EZClub. By creating an account or using any part of the EZClub platform, you confirm that you have read, understood, and agreed to all terms stated below. If you do not agree to any of these terms, please do not use this platform.

Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the ezclub online gaming platform, accessible via the website ezclub.onl and the ezclub mobile app ("Platform"). These Terms take effect as soon as you register an account or access any service on the Platform.

EZClub reserves the right to amend, update, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the Platform after any amendments are published constitutes your acceptance of those changes.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy EZClub, both of which form part of the overall agreement between you and EZClub.

Registration & Account Eligibility

2.1 Age Requirement

The ezclub Platform is for adults only. You must be at least 18 years of age to register and use ezclub's services. ezclub reserves the right to request proof of age at any time and will suspend or terminate any account that cannot verify sufficient age.

2.2 One Account Per Individual

Each individual is only permitted to hold one ezclub account. This includes one account per IP address, device, phone number, email address, and mailing address. Holding multiple accounts is a serious violation that may result in termination of all associated accounts and forfeiture of all balances.

2.3 Registration Information

You are required to provide truthful, accurate, and complete information during registration. EZClub will conduct an identity verification process (KYC — Know Your Customer) before processing your first withdrawal. Documents that may be required include:

  • Valid Malaysian Identity Card (MyKad)
  • Recent bank statement (not older than 3 months)
  • Proof of current residential address
  • Additional information as required for compliance purposes

EZClub reserves the right to reject registration applications or terminate existing accounts without providing a reason if the information supplied is found to be inaccurate or fraudulent.

2.4 Account Security

You are solely responsible for keeping your login credentials confidential. EZClub will not be liable for any losses arising from unauthorised access to your account due to your own negligence. Contact our support team immediately if you suspect your account has been accessed by another party.

Deposits & Withdrawals

3.1 Deposit Methods

EZClub accepts a wide range of payment methods including DuitNow, FPX, e-wallets (Touch 'n Go eWallet, Boost, GrabPay, ShopeePay), VISA/Mastercard, and cryptocurrency (USDT, Bitcoin). All deposits are processed instantly or within a short timeframe depending on the selected payment method.

3.2 Minimum & Maximum Limits

  • Minimum deposit: RM 20 per transaction
  • Minimum withdrawal: RM 50 per transaction
  • Daily and monthly withdrawal limits may vary depending on your VIP membership tier
  • Withdrawals exceeding certain limits may require additional verification

3.3 Withdrawal Processing

All withdrawal requests that have met KYC requirements and bonus conditions will be processed within 24 business hours. ezclub does not charge any processing fees for standard withdrawals. However, your bank or payment provider may impose charges that are beyond ezclub's control.

Reminder: EZClub will only process withdrawals to the same payment method used for the deposit, in compliance with AML (Anti-Money Laundering) requirements. Withdrawals to third-party accounts are not permitted.

3.4 Transaction Verification

EZClub reserves the right to request supporting documents to verify any transaction deemed unusual. This forms part of our AML (Anti-Money Laundering) compliance procedures, which are in place to protect all platform members.

Bonuses, Promotions & VIP Programme

4.1 General Bonus Terms

All bonuses offered by ezclub are subject to wagering requirements specified for each individual promotion. A wagering requirement means you must wager a specified amount before bonus funds can be converted into withdrawable cash.

  • Welcome bonus: 30x bonus amount wagering requirement
  • Reload bonus: 25x bonus amount wagering requirement
  • Weekly rebate: 5x wagering requirement (no expiry)
  • Free slot tickets: winnings are subject to 20x wagering requirements

4.2 Bonus Eligibility Requirements

Bonuses are only available to members who registered with valid information and have verified their account. Bonuses are non-transferable between accounts. EZClub reserves the right to void bonuses and related winnings if bonus terms are found to have been breached or if any attempt to exploit the bonus system is detected.

4.3 EZClub VIP Programme

Active EZClub members are automatically eligible for the tiered VIP programme. Higher VIP tiers unlock benefits such as increased withdrawal limits, a dedicated personal account manager, exclusive bonuses, and invitations to special events. Full details of the VIP programme are subject to the specific terms stated in the Platform's VIP section.

Game Rules

5.1 Finality of Results

All game outcomes recorded by the ezclub server are final and non-disputable. ezclub uses a Random Number Generator (RNG) system verified by an independent auditing body to ensure that every spin, hand, or dice roll is truly random and cannot be predicted or manipulated.

5.2 Technical Disruptions

In the event of a technical disruption during a game session, ezclub will endeavour to restore the game state to the last recorded server state. Where restoration is not possible, ezclub reserves the right to void the round in question and return the wagered amount to the player's account.

5.3 Live Casino Games

For live casino games with real dealers, all outcomes determined by the dealer are final. Video recordings of all live casino sessions are retained for 30 days and may be used to resolve any legitimate disputes.

5.4 Sports Betting

All sports betting is subject to the specific rules stated in the Betting. The odds displayed at the time a bet is placed are the odds that apply. EZClub reserves the right to void any bet placed due to an obvious technical error in the displayed odds.

Prohibited Conduct

The following actions are strictly prohibited on the ezclub Platform and may result in immediate account termination and forfeiture of all remaining balances:

  • Registering more than one account or using a false identity
  • Colluding with other players to exploit the bonus system (bonus abuse)
  • Using automated software, bots, scripts, or artificial intelligence tools to play games
  • Any attempt to hack, modify, or disrupt the operation of the Platform
  • Money laundering or financing of illegal activities through the Platform
  • Sharing account credentials or allowing another party to use your account
  • Abusing the bonus system in a manner clearly not intended by ezclub
  • Submitting false claims or forged documents
Strict Warning: EZClub works closely with the relevant authorities. Any fraudulent or illegal activity detected on the Platform may be reported to the appropriate authorities, including law enforcement and relevant financial regulatory bodies.

Privacy & Data Protection

EZClub is committed to the privacy and security of your personal data. All information you provide to EZClub is collected, stored, and processed in accordance with Privacy Policy us, which complies with applicable data protection laws.

Your personal data is protected with 256-bit SSL encryption and is only accessed by authorised personnel for specific purposes. EZClub does not sell or share your personal data with third parties for marketing purposes without your explicit consent.

By using the Platform, you agree that EZClub may use your information for identity verification, transaction processing, fraud prevention, legal compliance, and service improvement purposes.

Liability Limit

EZClub provides the Platform on an "as is" basis and makes no guarantee that the Platform will always be free from interruptions, errors, or viruses. To the extent permitted by law, EZClub shall not be liable for:

  • Any financial losses arising from use of the Platform
  • Data loss or service disruption caused by circumstances beyond ezclub's control
  • Any indirect, consequential, or special losses
  • Third-party failures (banks, payment providers, game providers) that affect our services

Ezclub's maximum liability to you under any circumstances is limited to the amount of funds in your account at the time of the incident giving rise to the claim.

Account Termination & Suspension

9.1 Voluntary Termination

You may close your EZClub account at any time by contacting our support team. Before closure, ensure all active bets have been settled and any remaining balance has been withdrawn through the standard withdrawal process.

9.2 Termination by EZClub

EZClub reserves the right to suspend or terminate your account without prior notice if you breach any term in this document, or if EZClub has reasonable grounds to suspect fraud, misuse, or illegal activity. In such cases, any existing balance may be withheld pending the outcome of an investigation.

9.3 Self-Exclusion

Players who wish to take a break from gaming may activate the self-exclusion feature via account settings or by contacting the support team. The minimum self-exclusion period is 6 months. During this period, your account will be suspended and you will not receive any marketing communications.

Amendments to Terms

EZClub reserves the right to amend these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or a prominent notice on the Platform at least 7 days before the changes take effect, except where immediate amendments are required for legal or security reasons.

If you disagree with any amendments made, you have the right to close your account and withdraw your balance before the amendments take effect. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised terms.

Applicable Law

These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of the jurisdiction in which ezclub is licensed and registered. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation between both parties.

If a resolution cannot be reached through negotiation within 30 days, the dispute shall be referred to binding arbitration in accordance with the applicable arbitration rules. The arbitration decision is final and binding on both parties.

Contact Us

If you have any enquiries, concerns, or complaints regarding these Terms and Conditions, please contact the ezclub support team via:

  • Live Chat: available 24/7 at the bottom-right corner of the Platform
  • Email: [email protected]
  • WhatsApp: available on the ezclub mobile app

Our team will endeavour to respond to all Terms-related enquiries within 1–2 business days. For more urgent matters, please use the Live Chat channel for a faster response.

You may also refer to the FAQ us for answers to frequently asked questions about using the ezclub Platform.

Ready to Get Started at EZClub?

Now that you are familiar with our Terms and Conditions, you are ready to enjoy a safe, fair, and enjoyable online gaming experience with ezclub.

By registering, you confirm that you are 18 years of age or older and agree to EZClub's Terms and Conditions.

Bahasa Melayu